Privacy Policy

Who We Are

Viper Computer Systems
Dungannon Enterprise Centre, 2 Coalisland Rd, Dungannon, Co.Tyrone, N.Ireland. BT71 6JT
Email: support@vcsni.com
Telephone: 028 8772 3816
Website: www.vcsni.com

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

What Information We May Collect

We may collect and process the following information:

• Your name
• Business name
• Email address
• Telephone number
• Any information you provide through our contact form
• Website usage data such as pages visited, browser type and IP address

How We Use Your Information

We may use your information to:

• Respond to enquiries submitted through our website
• Provide information about our services
• Communicate with you regarding your request
• Improve our website and user experience
• Monitor website performance and traffic
• Maintain the security of our website and systems

We only use your personal information where we have a lawful basis to do so.

Contact Forms

If you contact us through our website, we may collect the personal information you provide, such as your name, email address, phone number and message details. This information is used only to respond to your enquiry and provide relevant assistance.

Website Analytics

We may use website analytics tools, such as Google Analytics, to understand how visitors use our website. This may include information such as pages viewed, time spent on the site, device type and general location data.

This information helps us improve our website and services. Analytics data is generally collected in an aggregated and anonymous form where possible.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how the site is used.

Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others help us analyse traffic and improve performance.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

How We Store and Protect Your Data

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We only keep personal data for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory obligations.

Sharing Your Information

We do not sell, trade or rent your personal information to third parties.

We may share your data with trusted third-party service providers where necessary to operate our website or deliver services, such as website hosting, analytics or email providers. Any such third parties are expected to handle your data securely and in accordance with applicable data protection laws.

We may also disclose information if required to do so by law.

Your Rights

Depending on your location and applicable data protection law, you may have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Request restriction of processing
Object to how your data is used
Request transfer of your data where applicable

If you wish to exercise any of these rights, please contact us using the details provided on this page.

Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Viper Computer Systems
Dungannon Enterprise Centre, 2 Coalisland Rd, Dungannon, Co.Tyrone, N.Ireland. BT71 6JT
Email: support@vcsni.com
Telephone: 028 8772 3816
Website: www.vcsni.com